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Employee goodbyes now can be the key to less of them in the future
The biggest mistake managers make is thinking they know their employees. This assumption is deadly in businesses of all kinds, but businesses operating in diverse markets with diverse employee populations need to be especially sensitive to errors of perception. When top talents and solid performers are hitting the door, you need real business intelligence to boost future employee retention rates.
This real business data comes from a source that is often under-utilized: exit interviews. The parting words of exiting employees hold the secrets to what’s driving them to leave. What they say and what they don’t say can be critical to addressing organizational shortcomings, according to researcher Leigh Branham, who conducted a seven year study of exiting employees. By understanding how to leverage turnover rates to increase retention, what warning signs are out there, and how to fight back against competitor poaching of your top minority talents, it is possible to turn today’s goodbye into tomorrow’s retention opportunities.
Using Exit Data and Turnover Numbers
The process of using turnover to retain your diverse talent begins with your exit data and turnover numbers. These key data points help you establish what’s really going on in your organization. You may think you know, but i...
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